SHIPPING/RETURNS

SHIPPING

FREE SHIPPING ON ALL ORDERS OVER £50

UK 

2 - 5 working days 

EUROPE:

3 - 6 working days 

USA & REST OF THE WORLD:

3 - 10 working days 

All deliveries are tracked, your tracking details will be sent once the order is dispatched. 

RETURNS

All sales are final, we only replace items if they are defective, damaged or incorrect. If you need to exchange, send us an email at contact@flame-lily.com with the subject "Return" - be sure to use the same email you purchased with!

Your exchange will be processed as soon as the item is received.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.